Emergency no. 9716043737
How to get a New Connection?
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What are the points to remember about the rubber tubing?
It must be of approved quality, (ISI mark).
It should be as short as possible. Maximum length should be about 1.5 meters.
It should be easily accessible for inspection.
Keep it away from heat and fire.
Push it so as to cover the full length of the nozzle.
Make sure it does not get heated by the burner, or is looped/twisted.
Clean it with wet cloth only. Don't use soap to ease the tube over the nozzle.
Check it regularly for cracks, holes, softness, and porosity especially at the ends.
Replace tubing every 2 years if not earlier.
Do not cover rubber tubing by any other object or sleeve.
What if you smell gas?
Do not operate electrical switches.
Ensure that stove knobs are in OFF position
Do not light a matchstick even to detect the leakage of LPG.
Switch OFF the pressure regulator by turning the knob clockwise to the OFF position.
Open all doors and windows
If the smell persists, call your HP Gas distributor during office hours. For emergencies after office hours or on holidays please call up your nearest Emergency service cell.
An experienced person can detach the regulator. Fix the safety cap on the valve
How to disconnect the empty cylinder?
Put out all the flames and fires including incense sticks, candle, pooja lamp in the kitchen and adjoining rooms
Close all the taps on the cooking stove
Turn the switch knob of the regulator from ON position to OFF position
Grip the regulator and pull the bush (black plastic locking ring) up and lift the regulator by giving a gentle swivel. The regulator will thus get detached from the valve on the cylinder
Place the Delrin (plastic) safety cap on the valve of the cylinder. Press the cap firmly down until a distinct click is heard. Now the empty cylinder can be removed
How to connect the filled Cylinder?
To remove the safety cap, press it down, PULL the cord and keeping it pulled, LIFT the cap off the valve of the cylinder.
Check whether the sealing ring is in place inside the cylinder valve by feeling the same with the help of your little finger. Do not use the cylinder if the ring is missing, put back the safety cap and contact your distributor for replacement of cylinder.
To mount the regulator on the filled cylinder, carry out the following steps:
Ensure the switch knob of the regulator is in the OFF position
Grip the regulator and pull up the plastic blush
Place the regulator vertically on the valve and press it down till its edge touches the hexagon of the valve on the cylinder with a gentle swivel. Release the black plastic bush and then press it down.(you may hear click sound)
The pressure regulator is now locked on the cylinder.
What are good habits for your safety?
Always keep the cylinders in a vertical position with the valve on top. If the cylinder is placed in any other position, liquid LPG may gush out of the open valve creating a dangerous situation.
Cylinders must be installed at ground level and never below ground level or in cellars or basements etc.
Not more than two cylinders should be stored in a room. To keep two cylinders, the kitchen should have a minimum floor area of 10 sq. meters.
If cylinders are placed in cupboards, these cupboards should be provided with ventilation openings both at floor level and at the top level. A half gap should suffice.
Cylinders must not be installed in any position in which they may become overheated, e.g. alongside a sigree or any other heating appliance. If any heating appliance has to be used, it must be kept at above ground height and never on floor level.
For operating the pressure regulator always follow the instruction given at the top sign plate of pressure regulators.
Always use BIS approved rubber tube, check for BIS mark on the rubber tube. The length of the tube should be between 1 to 1.5 mtrs. Please ensure that the rubber tube is replaced after 24 months of use.
Don't conceal any part of the rubber tube by any type of shut or cover, which obstructs the visual check along the total length of the tube.
Always use BIS marked hot plate/ appliances.
Let us know what you need and we’ll do our best to assist you.